Contact Us
We're here to help. Reach out through any of the channels below.
Customer Support
For account issues, payment queries or technical problems, our support team is available 7 days a week.
- Email: support@werivals.com
We aim to respond within 24 hours.
Responsible Gaming
If you need to self-exclude, set limits or discuss a gaming concern, contact us at safety@werivals.com. These requests are handled with full confidentiality and priority. You can also visit our Responsible Gaming page for immediate resources.
Legal & Compliance
For legal enquiries, regulatory matters or data protection requests, contact: legal@werivals.com
Registered Office
The Rivals Limited128 City Road
London
United Kingdom
EC1V 2NX
Company No. 16099467
Response Times
- General support: within 24 hours
- Payment queries: within 48 hours
- Responsible gaming: within 4 hours
- Legal / data requests: within 30 days (as required by UK GDPR)